Terms of Service

Last Updated: October 25, 2025

1. Acceptance of Terms

Welcome to Costin Realtors. By accessing or using our website (costinrealtors.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Services Provided

Costin Realtors provides real estate services including but not limited to:

  • Property buying and selling services
  • Property management
  • Property valuation
  • Investment advisory
  • Mortgage assistance
  • Legal services coordination

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the services only for lawful purposes
  • Not engage in fraudulent, abusive, or harmful activities
  • Respect intellectual property rights
  • Comply with all applicable Kenyan laws and regulations

4. Property Listings

All property information is provided by property owners, developers, or their authorized representatives. While we strive to ensure accuracy, we do not guarantee:

  • The accuracy, completeness, or timeliness of property listings
  • The availability of properties shown on our website
  • The condition, value, or suitability of any property

We strongly recommend conducting independent verification and due diligence before making any property decisions.

5. Fees and Payments

Our fees are determined based on the specific services provided. Commission structures and service fees will be clearly communicated before any agreement is signed. Payment terms include:

  • Commissions are typically payable upon successful transaction completion
  • Service fees (valuation, consultation) are payable as agreed
  • All fees are subject to applicable taxes
  • Refund policies vary by service type and will be specified in writing

6. Intellectual Property

All content on this website, including text, graphics, logos, images, photographs, videos, and software, is the property of Costin Realtors or its content suppliers and is protected by Kenyan and international copyright laws. You may not:

  • Reproduce, distribute, or modify our content without written permission
  • Use our branding, logos, or trademarks
  • Scrape or harvest data from our website
  • Create derivative works based on our content

7. Limitation of Liability

To the fullest extent permitted by law, Costin Realtors shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from property transactions or decisions made based on our information
  • Third-party actions or omissions
  • Interruptions or errors in our website or services

Our total liability shall not exceed the fees paid by you for our services in the preceding 12 months.

8. Indemnification

You agree to indemnify and hold harmless Costin Realtors, its officers, directors, employees, and partners from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any rights of another party.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe:

  • Violates these Terms of Service
  • Is harmful to other users or our business
  • Violates applicable laws or regulations
  • Exposes us to legal liability

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

11. Dispute Resolution

In the event of any dispute arising from these terms or our services, parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes may be referred to mediation or arbitration before pursuing court action.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

Costin Realtors

Krishna Center, 4th Floor, Suite F19

Woodvale Grove, Westlands

Nairobi, Kenya

Email: info@costinrealtors.com

Phone: +254 722 987 654

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.